As agents, the goal whenever you start working with a client is to provide outstanding  service and advice. I initially met Ken and Ruth way back in 2002 when they replied to  one of my free online home evaluation offers.



Their home in Ajax was what I like to call, “over-improved”. It had a 4-season Sunroom  addition, gorgeous backyard landscaping with inground pool and the inside was finished  from top-to-bottom with the best finishings.



I gave them an evaluation and had one of the agents on our team assist them in their  search for a fixer-upper or century home – something they could operate a Bed &  Breakfast out of.



We both kept in touch with Ken and Ruth. I provided market updates, and my agent  would let them know of homes he thought may have worked for them. They ended up  putting everything on hold.



They contacted me again in 2014 asking for another home evaluation, saying it was  now time to get serious about moving. However, now the plan was to move even  further east so they could get a large bungalow with double garage on a good-sized lot.  I referred them to Kristin, one of the excellent agents we refer our clients to that works  the Quinte area.



It didn’t take Kristen long to find them the perfect home. Once they purchased it, we  listed their home for sale. I put the Brian Kondo Home Selling System to work, and we  ended up selling the home quickly and for top dollar. As a matter of fact, they almost  doubled what I initially quoted them 12 years earlier!



They were more than happy, especially because they were very particular about what  they wanted, and they ended up the perfect home. In addition, they were concerned  they wouldn’t get credit for the updates and reno’s they had sunk into their home.  That’s why it ended up being a 12-year odyssey deciding to move, then putting it on  hold, then deciding to sell. This apparently went on more than a few times.



Anyway, you can see a testimonial they sent me along with an email thread from my  one-year anniversary call to them below:




Hi Brian,



Just want to thank you and your team for the speedy sale of our home.  The house sold within 2 weeks for 98% of our asking price.



We were also extremely happy with the agent you recommended for the Quinte area as well as the lawyer, stager, and mover.


They all helped make our purchase, sale and move go very smoothly. Thanks again,




Ken and Ruth 

I did a follow-up call a year after they moved. Although I couldn’t reach them by phone,  they received my email (while vacationing in Florida) and reiterated how happy they  were with the whole home selling and buying process, including the agent I referred  them to, Kristen. You can see our correspondence below:


 

Hi Ken and Ruth, 

Tried calling you but the number I have is not in service so I thought I would email. 

It's been about a year since you made the jump and moved east to Stirling. I was just  wondering how you're liking it there? How's the house? Knowing you guys you've  probably already renovated and updated it to your liking. 

Anyway, if you have time, please let me know how it's going and have a great Christmas  (I know that's your favourite time of year) and all the best for the New Year! 

Brian 

Hi Brian, 

We are down in Florida for the winter until April 1st in our RV. We left home November  28th. Weather here has been great so far. 

I had the Internet/Cable and Telephone suspended when we left so hence the message  that it's not in service. 

We are loving it out in Stirling and the country. Absolutely loving it, probably should  have done it years ago. The house suits us to a tee and yes we have done some  renovations since we've been there.  

The basement wasn't done when we arrived, so we had it finished with another living  area and guest bedroom with ensuite. Also put in a wine room where we can make our  wine and also put in a pantry. The basement has 8 foot ceilings and is a raised  basement so it's lovely and bright, not like a basement at all. We also had the master  ensuite bathroom slightly remodelled.  

All our neighbours are just wonderful. I really thought we would miss Ajax, but we  haven't given it a second thought.  

Guess we found the right house for us. Kristen did a great job for us. You should  recommend her again. 

Ken and I wish you and your family a very Merry Christmas. 

Ken & Ruth 

Hi Ruth and Ken, 

Glad you like it there. I know you had thought of moving for years but couldn't pull the  trigger. In a way it's a good thing you waited until you did - you may not have found this perfect house in this perfect neighbourhood earlier. 

Have a great Christmas and New Year. Please keep me in mind if you know of anyone  who needs an agent back here in the Durham Region! 

Brian




 

Thanks for reading today’s BLOG!!!

Brian Kondo
Sales Representative / Team Leader
The Brian Kondo Real Estate Team
Re/Max Hallmark First Group Realty Ltd.
905-683-7800 office
905-426-7484 direct
brian@briankondo.com
www.BrianKondo.com
www.BrianKondoTeam.com

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